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Service Policy

  • Categories:SERVICE
  • Time of issue:2019-05-15 00:00:00
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服务

1. Service Principle:

Let customers rest assured, peaceful-minded, comfortable, and warm hearted.

2. The service commitment:

All-weather and whole process satisfactory services are provided.

⊙ Pre-sale and in-sale service

Technical consulting, system design, cost analysis and guidance of use are provided for customers.

⊙After-sales service (0 +1 +2 +3 +4)

Zero distance——set up authorized service network in the sales area to provide conveniently and promptly service;
One call——the service personnel solve the problem within two hours after receiving the call;
Two winters——free maintenance of two heating seasons are provided;
Three level systems——Corporate Services Department, local dealer service centers and authorized service network in each sales region;
Four-in- one system——sales, service, spare parts supply, technical training.

⊙Lifetime Service

To establish computer networking for users’files and carry out follow-up service;
To carry out annual charges or pay-per-service after warranty period expired to ensure lifetime maintenance.

3. The Chinese People's Property Insurance Company underwrites product liability insurance.

4. Unified national service hotline:400-636-1138

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CONTACT US

 

North Factory Address: No.86 Ji Xin west Road, Jizhou City, Hebei Province
TEL:
0086-318-8627619
FAX: 0086-318-5251976
E-mail: cfgn2013@aliyun.com

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